Contact us
Questions? Ask Adam.
Scent advice, an order question, a custom blend or a wholesale enquiry. Send a message and Adam will get back to you, usually within one business day.
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admin@extractlab.com.auSend us a DM
Quickest for scent advice. Tell us what you wear now and we'll point you to a match.
Queen St Mall
Uptown, Level Q, Queen St Mall, Brisbane. Smell the full range in person and bring your empty bottle for a $15 refill.
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Quick answers
Before you ask.
The questions we get most often.
How long does delivery take?
We ship Australia-wide from Brisbane. Orders are usually dispatched within 1–3 business days, and delivery is free on orders over $99.
How do the bundle savings work?
Mix any products, including perfume oils, beard oils and sets. Buy 3 or more and save 10%; buy 6 or more and save 15%. The discount applies automatically in your bag and at checkout.
Are the perfumes really alcohol-free?
Yes. Every fragrance is an oil-based roll-on with no alcohol, so it won't dry out your skin and the scent sits close and lasts.
How long does a 9ml bottle last?
Because it's oil, a little goes a long way. With daily wear, one bottle can last for months.
Can I refill my bottle?
Yes. Bring your empty bottle to our Queen St Mall store (Uptown, Level Q) and we'll refill it for $15.
Do you do wholesale or custom blends?
We do. We supply salons, barbershops, spas and retailers with 40–50% retail margins, and we take private label and custom blend enquiries. Apply for wholesale or choose "Custom blend" in the form above.